SHIPPING POLICY

Shipment processing time

All orders are processed within 3-7 working days. Orders are not shipped or delivered on weekends or holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipment rates and estimated delivery time

Shipment method	Estimated delivery time	Shipment cost
FedEx Standard	3-5 business days	Free
FedEx Two Days	2 business days	$12.95
FedEx Overnight *	1-2 business days	$19.95

Overnight delivery is only available for Orders with delivery addresses within the Dhaka city.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Innocent not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).